Superloop offers a range of services including nbn, Fibre (including Velocity and Vision Network), Fixed Wireless, Mobile, and Home Phone. Their nbn plans range from nbn 25 to nbn 1000, with some plans featuring 5 FREE Speed Upgrade Days every month and a free Amazon eero6+ Wi-Fi router. Bundling with a Mobile SIM or Home Phone can qualify you for a $5/month discount. Superloop’s Fixed Wireless service is available in Adelaide where coverage is provided by their stations, offering speeds up to 250/250 at a lower cost compared to nbn plans.
Superloop’s reviewIn terms of reviews, Superloop’s internet services have received mixed ratings on Product Review and Google. Negative feedback often highlights issues with customer service and drop out randomly
| Title | Data | Speed | Price | |
|---|---|---|---|---|
| Superloop Everyday nbn Plan | Unlimited | 25/10 Mbps | $59.00 | GO |
| Superloop Extra-value nbn Plan | Unlimited | 50/20 Mbps | $65.00 | GO |
| Superloop Family nbn Plan | Unlimited | 100/20 Mbps | $69.00 | GO |
| Superloop Power Home nbn Plan | Unlimited | 100/40 Mbps | $75.00 | GO |
| Superloop Superfast nbn Plan | Unlimited | 250/25 Mbps | $85.00 | GO |
| Superloop Lightspeed nbn Plan | Unlimited | 1000/50 Mbps | $99.00 | GO |
| Connection Type | No of Plans | Lowest Price | Highest Price |
|---|---|---|---|
| nbn | 6 | $59.00/mth | $99.00/mth |
| Wireless | 3 | $59.95/mth | $89.95/mth |
| Site Url | https://www.superloop.com |
| Contact Url | https://www.superloop.com/support.html |
| Phone | 1800 101 210 |
| https://twitter.com/superloopnet | |
| https://www.facebook.com/SuperloopHomeBroadband/ |
The connection is reliable and the speed is very quick even during the evening peak time. The price is competitive on the market.
Switched from Exetel for Superloop’s higher speed at a similar price. The speed does higher than Exetel but is not stable. In just 2 days, I have experienced 5 dropouts and need to reset the modem to re-connect. I phoned the help centre, and the staff spoke too quick to catch up. Anyway, I consider changing to another provider next month.