Optus provides a range of services including NBN, 4G/5G Home Internet, Prepaid Internet, Data SIM plans, Mobile phones, Mobile plans, Tablets, and Smart Watches. Their NBN plans span from NBN25 to NBN1000, with their 5G home internet offering download speeds of up to 210 Mbps during peak times, nearly comparable to NBN250. Each NBN plan comes with an Ultra WiFi Modem, Optus SubHub, and access to the Optus Living Network. Optus also offers bundle plans with Netflix, and other features include 4G backup.
Optus’s ReviewOptus internet has garnered mixed feedback on Product Review and trustpilot, with criticisms mainly focusing on network dropouts and slower speeds.
| Title | Data | Speed | Price | |
|---|---|---|---|---|
| Optus nbn25 Broadband Plan | Unlimited | 25/10 Mbps | $75.00 | GO |
| Optus nbn100 Broadband Plan | Unlimited | 100/20 Mbps | $79.00 | GO |
| Optus nbn50 Broadband Plan | Unlimited | 50/20 Mbps | $84.00 | GO |
| Optus nbn250 Broadband Plan | Unlimited | 250/25 Mbps | $89.00 | GO |
| Optus nbn1000 Broadband Plan | Unlimited | 1000/50 Mbps | $99.00 | GO |
| Title | Data | Speed | Price | |
|---|---|---|---|---|
| Optus Plus Everyday 5G Home Internet | Unlimited | 50/11 Mbps | $0.00 | GO |
| Optus Plus Everyday Fast 5G Home Internet | Unlimited | 100/15 Mbps | $0.00 | GO |
| Optus Plus Entertainer Superfast 5G Home Internet | Unlimited | 500/20 Mbps | $0.00 | GO |
| Optus Plus Everyday Basic 4G Home Internet | Unlimited | 25/5 Mbps | $0.00 | GO |
| Connection Type | No of Plans | Lowest Price | Highest Price |
|---|---|---|---|
| Mobile Broadband | 1 | $20.00/mth | $20.00/mth |
| Wireless | 4 | $0.00/mth | $0/mth |
| nbn | 5 | $75.00/mth | $99.00/mth |
| Site Url | https://www.optus.com.au/ |
| Contact Url | https://www.optus.com.au/for-you/support/answer?id=1371 |
| Phone | 13 39 37 |
| https://www.facebook.com/optus/ | |
| https://twitter.com/Optus |
I experience frequent dropouts with my NBN FTTN connection. Unfortunately, customer service has not provided helpful advice. I suspect the issue may be related to the copper infrastructure, and need a technician to investigate, no action has been taken.
Worst 5G experience ever. Despite claiming 100 Mbps, it’s incredibly laggy, dropping to zero frequently. Constant connecting and disconnecting make it nearly unusable. Stay away for a smoother internet experience.
Optus broadband disappoints with consistently slow speeds and frequent downtime. Dealing with their customer service for issue resolution is a frustrating ordeal, and their failure to show up for scheduled appointments adds to the dissatisfaction.
Have been with Optus for 5 years, but recently, I consider to move to another service provider. The customer service has just been worse and worse. More and more frequently drops out and lose connection. So disappointed with Optus.